FAQs
Q. Do you ship internationally, to PO Boxes, or to Puerto Rico, Alaska, Hawaii FPO, or APO addresses?
A. At this time we do not ship orders Internationally, to PO Boxes or to Puerto Rico, Alaska, Hawaii, FPO, and APO addresses.
Q. How fast do you ship?
A. Most orders ship out the next business day.
Q. What shipping method do you use for free shipping?
A. Our system automatically chooses a method which will be delivered faster to customers. Usually, it is USPS Priority or FedEx.
Q. What paymant methods do you accept?
A. We accept all major credit cards, such as Visa, Master Card, American Express and Discover, and Paypal.
Q. How long does it take to process and ship orders?
A. All orders are processed and shipped within 1 to 2 business days. Some orders are shipped the same business day.
Q. What is the delivery time for orders?
A. The delivery time depends on the shipping method that we use. Usually, it is 3-7 business days depending on the destination address.
Q: What is die-cast?
A: Die cast is a term used in the hobby industry referring to a model made with a metal body. Diecast metal is made of zinc alloy. Die-cast models are not necessarily 100% metal models.
Q. How big is the scale? (1/18, 1/24, 1/12, etc.)
A: For example, the 1:18 scale model means that the length of the model is 1/18 of an actual vehicle. If you chop up a vehicle into 18 pieces, one piece length will be the same length as the 1:18 scale model. 1:18 Scale cars are about 10"-12" inches long, 1:64 Scale cars are about 3" inches long, 1:24 Scale cars are about 7"-8" inches long. 1:32 Scale cars are about 4"-5" inches long, 1:12 Scale cars are about 13"-15" inches long. Our descriptions of each item also show approximate dimensions.
Q. How do I know what's in stock on your website?
A. All of the products listed on moderndiecast.com are in stock unless specified otherwise.
Q. Do all products come in the manufacturer's packaging?
A. Yes, all items do come in original manufacturer packaging. Please note: At some point manufacturers might change the look of the original boxes that models come in. The look of the original boxes may vary. The models however will stay exactly the same.
Q. How much does the shipping cost?
A. Shipping is free on all ground shipments.
Q. How many different products do you currently have in stock?
A. We currently have over 8000 products in stock and ready for fulfillment. We add more new products daily.
If you have any further questions please email us at sales@moderndiecast.com